I’m trying to get in touch with car park company to amend my booking , it won’t let me do it on the website
Reviewed By: Emeline Hayes on 16th October 2025
Parking was easy, staff were pleasant, lift in shuttle bus was prompt… same for returning .
Reviewed By: Dawn Franklyn on 16th October 2025
Reasonably OK
Reviewed By: Susan Gabriel on 16th October 2025
It was easy to arrange, smooth transition to the airport and likewise on return. Staff were friendly and helpful plus no long waits at the airport or at the parking location to get to and from the airport. Good service all round.
Reviewed By: Nicholas Barton on 16th October 2025
A very smooth operation from beginning to end. I would recommend this service.
Reviewed By: Mark Brignal on 16th October 2025
I am very happy with them service and very kind staff they have the boy drop and pick is very kind I would like to rebook in the future same parking space
Reviewed By: Qaiser Ahmad on 16th October 2025
Picked up quickly from airport, helped me load my bag and take it off. Very friendly staff
Reviewed By: Raman Singh on 16th October 2025
They was on time when said going to be
Reviewed By: Karen Panayis on 16th October 2025
Very professional and polite staff Quick and friendly service
Reviewed By: Ian Shields on 16th October 2025
All smooth and easy.
Reviewed By: Paul Johnson on 16th October 2025
Friendly staff. Quick service. Definetely gonna use it again.
Reviewed By: Lukasz Zaborek on 16th October 2025
Mixed! Had to rebook at the last minute because planned "drop and go" service turned out to be a scam - cancellation 48h before travel (if this was booked through your services I will be giving specific feedback). So, early morning departure time meant trying to find GPS in the dark and it was v poorly signed (3*). Had the time, so not a big problem, but inconvenient. OK parking and key drop, and a reasonably quick transfer (4*). Then wife discovered she had left her handbag either at car park on bus - PANIC! Fortunately we were able to contact GPS who quickly found the bag and returned it to us on next bus (5*). Some delay on pick up on return because of size of business but car ready and in "as left" condition (4*). Good value (5*). Will probably not use GPS again in spite of some excellent service but go with a bigger, even if more costly, parking service.
Reviewed By: Edwin Heald on 16th October 2025
The service was great- really good communication on the phone. They were right on time for collection and and delivery too. The only thing was the additional cost of getting in and out of the carpark (£20) which then made ot less of a bargain than it originally seemed when I initially booked. Would still use the service again though. Thankyou!
Reviewed By: Kelly Page on 15th October 2025
Happy with the drive there and back, hubby was not happy that our bags were roughly handled on the way back because we had gifts inside and there was an extra 5 miles on the clock as I’d taken a picture of the dash before we left. They will have needed to move the car round but 5 miles worth??
Reviewed By: Shirley Bruno on 15th October 2025
Very reasonably priced and efficient, will use this company time and time again
Reviewed By: Tracey Paskins on 15th October 2025
The service at Gatwick was friendly and efficient. I was particularly reassured that the staff recorded the car mileage when I left it and when it was delivered back to me.
Reviewed By: Michele Clare on 15th October 2025
I was worried after reading the reviews, but would definitely use again. My only criticism is as soon as we pulled up the first thing the person said to us was ‘can I have your £15’ for the drop off’. We were then told you can’t pay on card for this which seems a bit dodgy and wasn’t mentioned on the confirmation email. After pushing we were told they could send us a link to pay by card. We paid cash in the end anyway. We were dropped off promptly and had to wait about 20 minutes to be picked up after calling when we’d collect baggage but to be fair our flight landed early. Our car was fine and mileage not changed so had not been moved around while we were away. Would definitely use again.
Reviewed By: Kelly Lees on 15th October 2025
Great value for money. Service was excellent, and it was only a short distance to airport terminals. Only a short wait for drop-off and collection. Would definitely use again.
Reviewed By: Shirley Brown on 15th October 2025
Best service so far I have experienced. Driver waiting for me upon arrival as well as departure .Very polite, no waiting at all. Drivers easily identifiable , polite and courteous. Pay, turn up and all is done. very reasonably priced too .Excellent service overall.
Reviewed By: Lana Quigley on 15th October 2025
Very straight forward and organised no drama. Easy to locate parking area and very close to departures. No waiting around. Friendlier staff would make the experience better.
Reviewed By: Shamim Mbakoma on 15th October 2025
From the booking process to the fetch and carry the service was great. Polite and interesting guys - Ian and Neil. Efficient, quick, cheaper than anywhere else and will not hesitate to use this same service again and tell all my family and friends. Totally hassle-free - THANK YOU
Reviewed By: Siobhan Monaghan-keeler on 15th October 2025
Very efficient thank you,both drop off and pick up . Instructions clear and phone contact good. Will definitely use you again!
Reviewed By: Hilary Magee on 15th October 2025
All good dropping the car off - Sure guys easily identifiable in orange tabards. Picking up really easy at North terminal - only waited a minute or two for car. Car in good condition so very pleased with service.
Reviewed By: Chris B on 15th October 2025
Very good and efficient Price very good would use again
Reviewed By: John Lavis on 15th October 2025
Good staff, understandable and communative peoples. Thank for my car save and all things you did me.
Reviewed By: Radi Ali on 14th October 2025
Excellent service - so easy to book and use. What I really liked is that it was right across the road from the Terminal entrance.
Reviewed By: Leonardo Rossetti on 14th October 2025
Very easy, close to airport, great service, will definitely use and recommend……
Reviewed By: Steven Katnoria on 14th October 2025
Good experience all round. Great price. Very prompt transport to terminal and collection on return. Will definitely use again.
Reviewed By: David Smith on 14th October 2025
Initially I was sceptical leaving my vehicle with strangers. But the guys that work there and the drivers restored my faith. Thanks for giving a great service
Reviewed By: Stephen Watts on 14th October 2025
Very easy service to use. Quick transfer to the terminal. The operator was kind enough to get his driver to wait a few minutes to allow us to get to the bus stop. Great service for us. Have used before and will again. Thanks.
Reviewed By: Sian Harper on 14th October 2025
The service was good My only concern is that I dropped my car on Thursday the 9th and looking at my Tracker my car was used on the 11th at 2003.I picked my car on the 12th Not sure why my car was used on the 11th
Reviewed By: Margaret Siziba on 14th October 2025
Great experience, my flight was delayed few hours and the parking didn’t charge me extra. I can highly recommend this place
Reviewed By: Katarzyna T on 14th October 2025
Excellent price, clear instructions and courteous service
Reviewed By: Shirley Clarke on 13th October 2025
Efficient and timely both with drop off and pick up and it is great that they pay the parking charge so you don't have to sort that out .
Reviewed By: Peter on 13th October 2025
Good service
Reviewed By: Wilson Leitao on 13th October 2025
Service was good, But I never received an email or text to let me know where the carpark was. So I turned up at the carpark I used before though you In the further I would of like to receive information about where the carpark is
Reviewed By: Maxine Eldridge on 13th October 2025
Good friendly service
Reviewed By: Scott Gleeson on 13th October 2025
Quite a seamless procedure when dropping off the car in August. However, when waiting to be collected at Heathrow on our return, we were glad it wasn’t raining! I rang for a second time after 30 minutes to ask what vehicle to expect and registration. Once collected at T3, we then went to T2 to drop off another couple and then waited for a further couple to join us. And then when back at our car (we had kept the keys), we had to wait for the car behind it to be moved but that one had a flat battery… All staff very courteous though and would recommend if you don’t mind a wait.
Reviewed By: Stephen Adams on 13th October 2025
Did 'everything said on the tin'. Very good service and staff were very friendly. THANK YOU. Would recommend and use again.
Reviewed By: James Whittle on 13th October 2025
Have used the service before and very good. Had a slight delay on waiting for our car to be returned but will certainly use the service again in the future.
Reviewed By: James Wojtasz on 13th October 2025
very easy to use and found all aspects very helpful. will definitely use again and recommend.
Reviewed By: Mark Todd on 13th October 2025
Great experience, would highly recommend!
Reviewed By: Kayleigh Mcdonnell on 13th October 2025
Easy , clear on what to do and when. Also flexible with timings as planes can be delayed, or very early like our was.
Reviewed By: Simon Baron on 13th October 2025
They were great ????
Reviewed By: Donnella Benbow on 12th October 2025
I've used this service for the First time & definitely not the last time. Worth every penny. Top class service. No extra charge other then what you pay initially.
Reviewed By: Waheed Azam on 12th October 2025
Probably the best company i have used so far. Was punctual and communicated well.
Reviewed By: Sumudu Edirisinghe on 12th October 2025
Very helpful on time and car came back to us exactly the same. Very polite
Reviewed By: Alan Greeno on 12th October 2025
Not bad! Didn’t have to wait too long for a driver to take the car but a much longer wait when we arrived back. Had to wait in the car park outside and would have got soaked had it been raining. Pleasant drivers.
Reviewed By: Kim Brindley on 12th October 2025
Good
Reviewed By: Olaide Balogun on 12th October 2025
Pick up and drop off were good. No complaints. However my only gripe is that my car was covered in bird droppings which meant having to pay to get it cleaned afterwards
Reviewed By: Marian Reakes on 12th October 2025Copyrights © 2025 Total Travel Services Ltd. All Rights Reserved. Company Reg No: 11689845
